Last updated: April 2025
This policy governs cancellations and associated refunds for orders placed on DProfiz.com. Please read carefully before placing an order.
| Cancellation Timeframe | Cancellation Permission | Refund Status |
|---|---|---|
| Before payment is confirmed | โ Allowed | Not applicable |
| Within 24 hours of payment (before dispatch) | โ Allowed | Full refund within 7โ10 business days |
| After dispatch / in transit | โ ๏ธ Case-by-case | Partial refund after deducting shipping charges |
| After delivery | โ Not allowed (use Return Policy) | As per Return/Refund Policy |
| Custom-manufactured items | โ Non-cancellable | No refund |
CANCEL - [Order Number].We reserve the right to cancel orders due to:
In such cases, a full refund will be initiated within 5โ7 business days.
If your payment failed but the amount was debited from your account, it will be automatically refunded by your bank/Razorpay within 5โ7 business days. Contact us with your transaction ID if the amount is not refunded.
DProfiz Private Limited
538, The Gokulesh City, Waghodia Road, Vadodara โ 390004, Gujarat
๐ +91 8735858679
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