These terms govern your use of the website dprofiz.com and its shop, the Trashee apps (Customer, Partner and Collector) and the Trashee smart bins, all provided by DPROFIZ PRIVATE LIMITED ("DProfiz", "we", "us"). By using the website, placing an order or creating an account, you agree to them. Please read them carefully.
1. Using our services
- You must be at least 18 years old, or use our services with the permission and supervision of a parent or guardian.
- Keep your login details private. You are responsible for what happens under your account.
- Give us accurate information, and keep your contact and delivery details up to date.
2. Shop orders on dprofiz.com
- We work to describe products, images, prices and availability accurately, but we do not guarantee that every description is complete or error-free.
- Placing an order is a request to buy. We confirm it with you before dispatch, and we may refuse or cancel an order, for example because of stock, a pricing error or suspected fraud; anything you have paid is then refunded in full.
- Prices are in Indian rupees. Whether GST is included, added or not applicable is shown at checkout and on the invoice.
- Orders are paid later, by the method agreed with you; online payment is used only when offered.
- Cancellations, returns and refunds follow our Cancellation Policy, Return and Exchange Policy and Refund Policy. Delivery follows our Shipping Policy.
3. Trashee coins
- You earn coins by depositing waste in a Trashee bin and scanning the QR code it shows, and through features such as daily spins, referrals and watching ads. Each QR code pays coins once.
- The coins for a QR code belong to the person who scanned it first. If your phone has no internet, the app keeps the scan and sends it when you are back online, together with how long ago you scanned it. The scan time is worked out on our server's clock, not your phone's date and time. If it shows you scanned the code before the person who was paid for it, we may take the coins back from that account (up to the coins it still has) and give them to you. In the same way, coins you received may be taken back and given to someone who scanned the code before you. Some cases are checked by our team before any coins move, and we may refuse a claim we believe is not genuine.
- Decisions about who scanned a code first, and coins moved, taken back or refused because of it, are made by DProfiz to keep rewards fair to everyone, and they are final. Coins have no cash value, so by using Trashee you agree that these decisions do not entitle you to money, compensation or damages from DProfiz, and you will not bring a claim against DProfiz over them. Nothing in these terms removes rights you have by law that cannot be given up.
- Coins can only be spent inside Trashee, for example on coupons from partner shops. Coins are not money, cannot be exchanged for cash, and cannot be transferred to another account. We use a reference value per coin only to price coupons.
- How many coins an action earns, and the limits that apply, may change.
- If we find coins were obtained by misuse, such as claiming codes without depositing waste, automated scripts or multiple accounts, we may remove those coins, cancel coupons bought with them, and block the account.
- Unspent coins are lost if your account is deleted or closed.
4. Coupons and partner shops
- Offers are provided by independent partner shops, which are responsible for the goods and services they sell and for honouring valid coupons.
- A coupon can be redeemed once, at the shop that issued it.
- If a partner shop does not honour a valid coupon, contact us and we will look into it.
- If a partner shop leaves Trashee, its unused coupons can no longer be redeemed. When DProfiz removes a shop, we return the coins spent on its unused coupons. When the shop's owner deletes their account (or it is deleted for breaking these terms), those coupons are cancelled and the coins are not returned.
- Partner shops: your shop, listings and ads are reviewed before they appear, and we may refuse or remove any of them. Describe your offers honestly, honour every valid coupon, and only upload content you have the right to use. Ads must follow our Ad Policy: an ad found inappropriate, fraudulent, scam-related or with nudity is not approved, nothing paid for it is refunded, and the account may be blocked. Paid plans follow our Refund Policy.
5. Things you must not do
- Misuse the bins, the apps or the website, or try to access accounts, data or systems that are not yours.
- Introduce viruses or other harmful code, or interfere with the service.
- Upload unlawful, offensive or misleading content.
6. Intellectual property
The DProfiz and Trashee names, logos, apps, website and their content belong to DProfiz or its licensors. You may not copy or reuse them without permission.
7. Availability and liability
We work to keep our services running, but we cannot promise they will always be available or free of errors, and bins may be out of service at times. To the extent the law allows, we are not responsible for indirect or consequential losses, and our liability is limited to the amount you paid for the product or service concerned.
8. Ending your use
You can stop using our services and delete your account at any time; it is deleted 30 days after your request unless you cancel. We may suspend, close or delete an account that breaks these terms, and we delete accounts when their owner asks us to by email or phone.
9. Changes
We may update these terms. The date at the top shows when they last changed. Continuing to use our services after a change means you accept the updated terms.
10. Governing law
These terms are governed by the laws of India.
11. Business details
DPROFIZ PRIVATE LIMITED (CIN U31909GJ2019PTC111771)
C-1, 45/2, GIDC Road, near Dwarka Steel, Kalol, Gandhinagar, Gujarat 382725, India
Email: info.dprofiz@gmail.com
Phone: +91 9023545603